Patient Testimonials

really nice and kind

My daughter had a different situation. Dr Jacobs presented the plan, but I wasn’t sure. We went to several different orthodontists trying to get their treatment plans. We came back to Dr Jacobs because he really does care about my daughter’s teeth and how they will affect her for the rest of her life. Brittany has been very nice helping me through this process. A++++

The entire staff was professional and kind. Very patient and very helpful. Any questions or concerns, there was no hesitation in helping.

Summer is always smiling, friendly and so great with my son! Anytime we need something she’s right there to help, whether he’s broken a wire or a bracket she helps get us in quick to get it fixed.

Very professional , love the energy from everybody in there. The braces didn’t hurt at all. Very quick and definitely very affordable! Would recommend to anybody!
Brittany and Lexie

Camille was amazing!

Camille was great thankyou

Staff is supper nice! They explained everything to us.

Caley is the best! She always has a shining smile and makes my appointments feel like a friendly catch-up instead of a dental visit. Love this office!

carley did my braces this appointment and she is amazing!💗

Amazing staff, and the doctor is phenomenal. He's done my teeth as well as my son's. And they are a pleasure to work with.

Everyone is very nice and helpful at Smile More Orthodontics. I would recommend anyone to this office. Thanks Smile More. Merry Christmas. God Bless.

Everyone is nice and professional at Smile more orthodontics. My daughter feels at ease being with the staff.

Searched around until we found Smile More & immediately felt at home! Summer made the whole process easy & continues to take care of us a year later! They are friendly, knowledgeable & perfect with kids! All 4 of mine love it!

My daughter had a good experience using their services for the passed 2 1/2 years now she has confidence when she smiles! Appointments were always quick 30 minutes or less each much during her braces journey

Very good they’re all really nice and polite. Never felt uncomfortable there at all

I'm now in for two sets of braces at several thousand dollars with both boys but man, they look good. Better than their dad. 🙂

I absolutely love this place even tho sometimes the front desk can be a little not so friendly I still have had excellent experience with my children and will continue to go here the doc and assistant are wonderful

Smile More has been amazing to my daughter and there payment plan makes it easy for you to take care of your childs dental needs even as a single mom! Thank you

They are awesome and everyone of them are really nice

Very professional and caring team with excellent results. Thank you to Dr. Kristen Jacobs for helping Gabby get her new smile!

This office is efficient, quick and helpful and understanding.

The staff was very kind and welcoming!

If you're looking for the best orthodontist, look no further. My experience with this practice has been nothing short of exceptional, and I can confidently say they are the best in the business. From the first phone call to , everything was smooth, professional, and—most importantly—personalized.

I came in initially feeling nervous about getting orthodontic treatment as an adult. I had put it off for years, unsure about the process and worried it would be uncomfortable or awkward. But those fears disappeared the moment I stepped into the office. The environment was warm, modern, and welcoming. The front desk staff greeted me with genuine smiles, and I never felt like just another patient on a list.

The orthodontist is not only highly skilled but also incredibly kind and attentive. During the consultation, they took the time to explain everything clearly—from treatment options to the expected timeline and costs. No question was too small, and I appreciated how they made sure I felt informed and confident before moving forward.

One person I have to give a special shoutout to is Lexie . She was amazing throughout the entire process. Whether it was adjusting my braces, or just offering encouragement, she went above and beyond every single time. Her energy is contagious, and her attention to detail is impeccable. Lexie made every visit feel like I was catching up with a friend who also happened to be incredibly good at her job.

Over the course of my treatment, I watched my smile transform in ways I didn’t think were possible. Every visit was timely and efficient, and I always left feeling like I was in the best hands. The results speak for themselves—my teeth are straight, my bite is corrected, and I finally feel confident smiling in photos again.

What truly sets this office apart is the combination of professional excellence and human warmth. The whole team works together like a well-oiled machine, and you can tell they genuinely care about their patients. It’s rare to find that level of care in healthcare today, and it made all the difference.

If you're considering orthodontic treatment, do yourself a favor and choose this office. I can’t thank the team enough, especially Lexie ,for their incredible work, kindness, and dedication. They’ve not only improved my smile—they’ve boosted my confidence and made the journey enjoyable.

I highly, wholeheartedly recommend them to anyone looking for top-tier orthodontic care. You’ll be glad you did!

Very nice staff and very welcoming, my braces journey so far has been great, any questions I may have are always answered.

Ashton is so sweet! Very easy to talk to and made my experience comfortable. Thank you Smile More ❤️

They have been so friendly, time efficient, and attentive. They call me by my name and are super personal! As an adult with braces I am so glad that I came here. I live in downtown Chattanooga and gladly drive the distance here to get great customer service and grand results!

This the best orthodontist office I’ve ever been too.
Clean facility
Amazing Doctor
And amazing staff!!

Very friendly, quick pace, and knowledgeable.

Me and my son are in orthodontics at Smile. We love everyone from the front desk to the assistants and the ortho! So glad to have found a clinic small enough to get to really know us, and listen to our concerns and answer all of our questions. Love this office!

Great staff and orthodontist. My son was very nervous about getting braces but they eased his fears and he had a great vist!!!!!!

If you are in need of orthodontic treatment look no further than Smile More Orthodontics!!! The staff is exceptional! Always greets you with a smile & very warm welcome! Dr Jacobs is extremely knowledgeable & so caring about every patient’s care!